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Important Message

Dear Customers,

we are taking winter break from December 24 through January 14.
- Orders with payment received up to and including December 23 will be shipped immediately as usual.
- Orders with payment received after December 23rd will be processed and dispatched from January 15th onwards.

Best Regards,
Your Smiling Monster Games Team

Right of Revocation

Right to Cancel

Consumers, that is any individual acting for purposes which are wholly or mainly outside that individual's trade, business, craft or profession, are entitled to cancel any contracton the following conditions:

Instructions for Cancellation

Right to Cancel

You have the right to cancel this contract within fourteen days without giving any reason.The cancellation period will expire after 14 days from the day on which you acquire,or a third party indicated by you and other than the carrier acquires,physical possession of the goods.

To exercise the right to cancel, you must inform us(Smiling Monster Games, Landmesser und Zlatintsis GbR, Mariahilfstraße 4, 52062 Aachen, Germany; phone: +49 (0) 176 50183340, email: of your decision to cancel this contract by a clear statement(for instance, by mail or by email).

You may use the attached sample cancellation form, but it is not obligatory.

To meet the cancellation deadline, it is sufficient for you to send your message concerningyour exercise of the Right to Cancel before the cancellation period has expired.

Effects of Cancellation

If you cancel this contract, we will reimburse to you all payments received from you,including the costs of delivery (except for supplementary costs arising if you choose a type of delivery other than the least expensive type of standard delivery offered by us)without undue delay and not later than fourteen days after the day on which we are informedabout your decision to cancel this contract.We will make reimbursement using the same means of payment as you used for the initial transaction, unless you have expressedly agreed otherwise.In any event you will not incur any fees as a result of the reimbursement.

We may withhold reimbursement until we have received the goods back or you have supplied evidenceof having sent back the goods, whichever is earliest.You shall send back the goods to us without undue delay and in any event not later thanfourteen days from the day on which you communicate you cancellation from this contract to us.The deadline is met if you send back the goods before the period of 14 days has expired.You bear the direct costs of returning the goods.You are only liable for any diminished value of the goods resulting from the handling other thanwhat is necessary to ascertain the nature, characterisitcs and functioning of the goods.

Sample Cancellation Form

(If you wish to cancel this contract, please complete and submit this form.)

Smiling Monster Games
- Helge Landmesser -
Mariahilfstraße 4
52062 Aachen

Tel.: +49 (0)176 50183340

I/we (*) hereby give notice that I/we (*) cancel my/our contract of sale of the following goods (*)



Ordered on ___________________ (*)/received on _______________________(*)

Name of the consumer(s) ______________________________________

Address of the consumer(s)





_________        _____________________________________________________

Date                Signature of the consumer(s) (only applicable for messages on paper)


(*) Delete as appropriate

Sample Cancellation Form as PDF-download

You can download the sample Cancellation From as PDF file:
Sample Cancellation Form - Download


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